Refund Policy

Last updated 14/09/2026

30-day money-back guarantee

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net and look up your order, or contact our support team and we will help you.

After a refund

Once a refund is completed, your account returns to the Free plan at the end of the current paid period. Your generated listings and history remain available in your account.

Contact

Questions about refunds can be sent to support@listly.ai.